?

Log in

No account? Create an account
More about metrics going wrong - Input Junkie
October 31st, 2016
11:48 am

[Link]

Previous Entry Share Next Entry
More about metrics going wrong
A major problem with having metrics (measurements intended to change behavior) is that the real world is complex-- anything that's simple enough to measure isn't going to be what you actually want.

Now we get to the SNAFU Principle-- the idea that information doesn't move in a hierarchy. The people at the bottom know what's going on, but can't take action. The people at the top can take action, but don't know what's going on.

Presumably, the more severe the punishments and the higher the rewards, the less competent the system becomes.

From memory of something Gregory Bateson said: Living systems don't maximize any one thing. Consider a rain forest. Compare it to a money-based economy.

I'd say that governments trying to maximize obedience are in a similar bind.

This entry was posted at http://nancylebov.dreamwidth.org/1085774.html. Comments are welcome here or there. comment count unavailable comments so far on that entry.

(Leave a comment)

nancybuttons.com Powered by LiveJournal.com