nancylebov (nancylebov) wrote,

Can't reach dreamwidth

I'm having a problem with my password, their procedures haven't worked for me, and neither does the complaint form. Is there any other way to reach the dreamwidth team?

When I try to log in, I get a password error page.

I've reached my limit on password requests, so I can't recreate the exact sequence of things not working, but the only way I could get through to the password reset was through the page with the capcha. However, even though I'd get told that my password had been successfully reset, it didn't work. I went through that process twice.

When I try to send them a complaint, I get "Invalid form submission. Please refresh and try again."

Addendum: Thanks, and never mind. Either something got fixed at their end, or I was consistently relying on a form completion that wasn't right, or both.

  • Post a new comment


    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded